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Courses & Quizzes
How lessons, scenarios, quizzes, and completion work.
On this page
1. Types of lesson
Each course is made up of one or more lesson types:
- Slides — narrated or text-based slide decks. Read through all slides and click "Mark as complete" to progress.
- Scenarios — branching case studies where you make compliance decisions. All branches must be explored to mark complete.
- Resources — downloadable reference material (PDFs, templates). These are optional and do not block progress.
- Final Quiz — unlocks after all lessons in a module are complete.
2. How progress is tracked
Progress is saved automatically as you complete each lesson. On your dashboard and course page, you'll see:
- A progress bar showing how much of the course you've completed
- Green checkmarks on completed lessons
- A lock icon on lessons that require earlier lessons to be finished first
💡 Tip: If your progress appears to have reset, try clearing your browser cache and signing back in. Your progress is stored server-side and won't be lost.
3. Quiz rules and passing scores
- Each quiz has 10–15 multiple-choice questions
- The passing score is 80%
- Questions are drawn from the full question bank — you may see different questions each attempt
- There is no time limit on quizzes
- You cannot go back to change an answer once submitted
⚠️ Note: The quiz is only available after all lessons in the module are marked complete. The "Take Quiz" button will remain greyed out until then.
4. Retaking a quiz
If you score below 80%, you can retake the quiz immediately. There is no limit on retakes. Each attempt uses a fresh randomised set of questions.
Your best score is used for certification purposes.
5. Completing a course
A course is considered complete when you:
- Finish all lessons (slides + scenarios)
- Pass the final quiz with 80% or higher
On completion, your certificate is generated automatically and appears in My Certificates. You'll also receive a confirmation email with your certificate attached as a PDF.